@inproceedings{jones-1998-managing,
    title = "Managing a Translation Service to Maximise Quality and Efficiency",
    author = "Jones, Ian",
    booktitle = "Proceedings of Translating and the Computer 20",
    month = nov # " 12-13",
    year = "1998",
    address = "London, UK",
    publisher = "Aslib",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/1998.tc-1.3/"
}