@inproceedings{leuski-artstein-2017-lessons,
    title = "Lessons in Dialogue System Deployment",
    author = "Leuski, Anton  and
      Artstein, Ron",
    editor = "Jokinen, Kristiina  and
      Stede, Manfred  and
      DeVault, David  and
      Louis, Annie",
    booktitle = "Proceedings of the 18th Annual {SIG}dial Meeting on Discourse and Dialogue",
    month = aug,
    year = "2017",
    address = {Saarbr{\"u}cken, Germany},
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/iwcs-25-ingestion/W17-5541/",
    doi = "10.18653/v1/W17-5541",
    pages = "352--355",
    abstract = "We analyze deployment of an interactive dialogue system in an environment where deep technical expertise might not be readily available. The initial version was created using a collection of research tools. We summarize a number of challenges with its deployment at two museums and describe a new system that simplifies the installation and user interface; reduces reliance on 3rd-party software; and provides a robust data collection mechanism."
}