@inproceedings{duncan-van-deemter-2011-direction,
    title = "Direction giving: an attempt to increase user engagement",
    author = "Duncan, Bob  and
      van Deemter, Kees",
    editor = "Gardent, Claire  and
      Striegnitz, Kristina",
    booktitle = "Proceedings of the 13th {E}uropean Workshop on Natural Language Generation",
    month = sep,
    year = "2011",
    address = "Nancy, France",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/iwcs-25-ingestion/W11-2846/",
    pages = "280--283"
}