@inproceedings{wiren-eklund-2007-experiences,
    title = "Experiences of an In-Service {W}izard-of-{O}z Data Collection for the Deployment of a Call-Routing Application",
    author = "Wir{\'e}n, Mats  and
      Eklund, Robert",
    editor = "Weng, Fuliang  and
      Wang, Ye-Yi  and
      Tur, Gokhan",
    booktitle = "Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies",
    month = apr,
    year = "2007",
    address = "Rochester, NY",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/iwcs-25-ingestion/W07-0308/",
    pages = "56--63"
}