Ehsan Kamalloo


2023

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MIRACL: A Multilingual Retrieval Dataset Covering 18 Diverse Languages
Xinyu Zhang | Nandan Thakur | Odunayo Ogundepo | Ehsan Kamalloo | David Alfonso-Hermelo | Xiaoguang Li | Qun Liu | Mehdi Rezagholizadeh | Jimmy Lin
Transactions of the Association for Computational Linguistics, Volume 11

MIRACL is a multilingual dataset for ad hoc retrieval across 18 languages that collectively encompass over three billion native speakers around the world. This resource is designed to support monolingual retrieval tasks, where the queries and the corpora are in the same language. In total, we have gathered over 726k high-quality relevance judgments for 78k queries over Wikipedia in these languages, where all annotations have been performed by native speakers hired by our team. MIRACL covers languages that are both typologically close as well as distant from 10 language families and 13 sub-families, associated with varying amounts of publicly available resources. Extensive automatic heuristic verification and manual assessments were performed during the annotation process to control data quality. In total, MIRACL represents an investment of around five person-years of human annotator effort. Our goal is to spur research on improving retrieval across a continuum of languages, thus enhancing information access capabilities for diverse populations around the world, particularly those that have traditionally been underserved. MIRACL is available at http://miracl.ai/.

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Evaluating Open-Domain Question Answering in the Era of Large Language Models
Ehsan Kamalloo | Nouha Dziri | Charles Clarke | Davood Rafiei
Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)

Lexical matching remains the de facto evaluation method for open-domain question answering (QA). Unfortunately, lexical matching fails completely when a plausible candidate answer does not appear in the list of gold answers, which is increasingly the case as we shift from extractive to generative models. The recent success of large language models (LLMs) for QA aggravates lexical matching failures since candidate answers become longer, thereby making matching with the gold answers even more challenging. Without accurate evaluation, the true progress in open-domain QA remains unknown. In this paper, we conduct a thorough analysis of various open-domain QA models, including LLMs, by manually evaluating their answers on a subset of NQ-open, a popular benchmark. Our assessments reveal that while the true performance of all models is significantly underestimated, the performance of the InstructGPT (zero-shot) LLM increases by nearly +60%, making it on par with existing top models, and the InstructGPT (few-shot) model actually achieves a new state-of-the-art on NQ-open. We also find that more than 50% of lexical matching failures are attributed to semantically equivalent answers. We further demonstrate that regex matching ranks QA models consistent with human judgments, although still suffering from unnecessary strictness. Finally, we demonstrate that automated evaluation models are a reasonable surrogate for lexical matching in some circumstances, but not for long-form answers generated by LLMs. The automated models struggle in detecting hallucinations in LLM answers and are thus unable to evaluate LLMs. At this time, there appears to be no substitute for human evaluation.

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Evaluating Embedding APIs for Information Retrieval
Ehsan Kamalloo | Xinyu Zhang | Odunayo Ogundepo | Nandan Thakur | David Alfonso-hermelo | Mehdi Rezagholizadeh | Jimmy Lin
Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 5: Industry Track)

The ever-increasing size of language models curtails their widespread access to the community, thereby galvanizing many companies and startups into offering access to large language models through APIs. One particular API, suitable for dense retrieval, is the semantic embedding API that builds vector representations of a given text. With a growing number of APIs at our disposal, in this paper, our goal is to analyze semantic embedding APIs in realistic retrieval scenarios in order to assist practitioners and researchers in finding suitable services according to their needs. Specifically, we wish to investigate the capabilities of existing APIs on domain generalization and multilingual retrieval. For this purpose, we evaluate the embedding APIs on two standard benchmarks, BEIR, and MIRACL. We find that re-ranking BM25 results using the APIs is a budget-friendly approach and is most effective on English, in contrast to the standard practice, i.e., employing them as first-stage retrievers. For non-English retrieval, re-ranking still improves the results, but a hybrid model with BM25 works best albeit at a higher cost. We hope our work lays the groundwork for thoroughly evaluating APIs that are critical in search and more broadly, in information retrieval.

2022

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FaithDial: A Faithful Benchmark for Information-Seeking Dialogue
Nouha Dziri | Ehsan Kamalloo | Sivan Milton | Osmar Zaiane | Mo Yu | Edoardo M. Ponti | Siva Reddy
Transactions of the Association for Computational Linguistics, Volume 10

The goal of information-seeking dialogue is to respond to seeker queries with natural language utterances that are grounded on knowledge sources. However, dialogue systems often produce unsupported utterances, a phenomenon known as hallucination. To mitigate this behavior, we adopt a data-centric solution and create FaithDial, a new benchmark for hallucination-free dialogues, by editing hallucinated responses in the Wizard of Wikipedia (WoW) benchmark. We observe that FaithDial is more faithful than WoW while also maintaining engaging conversations. We show that FaithDial can serve as training signal for: i) a hallucination critic, which discriminates whether an utterance is faithful or not, and boosts the performance by 12.8 F1 score on the BEGIN benchmark compared to existing datasets for dialogue coherence; ii) high-quality dialogue generation. We benchmark a series of state-of-the-art models and propose an auxiliary contrastive objective that achieves the highest level of faithfulness and abstractiveness based on several automated metrics. Further, we find that the benefits of FaithDial generalize to zero-shot transfer on other datasets, such as CMU-Dog and TopicalChat. Finally, human evaluation reveals that responses generated by models trained on FaithDial are perceived as more interpretable, cooperative, and engaging.

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When Chosen Wisely, More Data Is What You Need: A Universal Sample-Efficient Strategy For Data Augmentation
Ehsan Kamalloo | Mehdi Rezagholizadeh | Ali Ghodsi
Findings of the Association for Computational Linguistics: ACL 2022

Data Augmentation (DA) is known to improve the generalizability of deep neural networks. Most existing DA techniques naively add a certain number of augmented samples without considering the quality and the added computational cost of these samples. To tackle this problem, a common strategy, adopted by several state-of-the-art DA methods, is to adaptively generate or re-weight augmented samples with respect to the task objective during training. However, these adaptive DA methods: (1) are computationally expensive and not sample-efficient, and (2) are designed merely for a specific setting. In this work, we present a universal DA technique, called Glitter, to overcome both issues. Glitter can be plugged into any DA method, making training sample-efficient without sacrificing performance. From a pre-generated pool of augmented samples, Glitter adaptively selects a subset of worst-case samples with maximal loss, analogous to adversarial DA. Without altering the training strategy, the task objective can be optimized on the selected subset. Our thorough experiments on the GLUE benchmark, SQuAD, and HellaSwag in three widely used training setups including consistency training, self-distillation and knowledge distillation reveal that Glitter is substantially faster to train and achieves a competitive performance, compared to strong baselines.

2021

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Not Far Away, Not So Close: Sample Efficient Nearest Neighbour Data Augmentation via MiniMax
Ehsan Kamalloo | Mehdi Rezagholizadeh | Peyman Passban | Ali Ghodsi
Findings of the Association for Computational Linguistics: ACL-IJCNLP 2021

2019

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Evaluating Coherence in Dialogue Systems using Entailment
Nouha Dziri | Ehsan Kamalloo | Kory Mathewson | Osmar Zaiane
Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 1 (Long and Short Papers)

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and datasets. Some researchers resort to human judgment experimentation for assessing response quality, which is expensive, time consuming, and not scalable. Moreover, judges tend to evaluate a small number of dialogues, meaning that minor differences in evaluation configuration may lead to dissimilar results. In this paper, we present interpretable metrics for evaluating topic coherence by making use of distributed sentence representations. Furthermore, we introduce calculable approximations of human judgment based on conversational coherence by adopting state-of-the-art entailment techniques. Results show that our metrics can be used as a surrogate for human judgment, making it easy to evaluate dialogue systems on large-scale datasets and allowing an unbiased estimate for the quality of the responses.


Evaluating Coherence in Dialogue Systems using Entailment
Nouha Dziri | Ehsan Kamalloo | Kory Mathewson | Osmar Zaiane
Proceedings of the 2019 Workshop on Widening NLP

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and datasets. Some researchers resort to human judgment experimentation for assessing response quality, which is expensive, time consuming, and not scalable. Moreover, judges tend to evaluate a small number of dialogues, meaning that minor differences in evaluation configuration may lead to dissimilar results. In this paper, we present interpretable metrics for evaluating topic coherence by making use of distributed sentence representations. Furthermore, we introduce calculable approximations of human judgment based on conversational coherence by adopting state-of-the-art entailment techniques. Results show that our metrics can be used as a surrogate for human judgment, making it easy to evaluate dialogue systems on large-scale datasets and allowing an unbiased estimate for the quality of the responses. This paper has been accepted in NAACL 2019.

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Augmenting Neural Response Generation with Context-Aware Topical Attention
Nouha Dziri | Ehsan Kamalloo | Kory Mathewson | Osmar Zaiane
Proceedings of the First Workshop on NLP for Conversational AI

Sequence-to-Sequence (Seq2Seq) models have witnessed a notable success in generating natural conversational exchanges. Notwithstanding the syntactically well-formed responses generated by these neural network models, they are prone to be acontextual, short and generic. In this work, we introduce a Topical Hierarchical Recurrent Encoder Decoder (THRED), a novel, fully data-driven, multi-turn response generation system intended to produce contextual and topic-aware responses. Our model is built upon the basic Seq2Seq model by augmenting it with a hierarchical joint attention mechanism that incorporates topical concepts and previous interactions into the response generation. To train our model, we provide a clean and high-quality conversational dataset mined from Reddit comments. We evaluate THRED on two novel automated metrics, dubbed Semantic Similarity and Response Echo Index, as well as with human evaluation. Our experiments demonstrate that the proposed model is able to generate more diverse and contextually relevant responses compared to the strong baselines.