Large Language Models (LLMs) have demonstrated excellent capabilities in Question Answering (QA) tasks, yet their ability to identify and address ambiguous questions remains underdeveloped. Ambiguities in user queries often lead to inaccurate or misleading answers, undermining user trust in these systems. Despite prior attempts using prompt-based methods, performance has largely been equivalent to random guessing, leaving a significant gap in effective ambiguity detection. To address this, we propose a novel framework for detecting ambiguous questions within LLM-based QA systems. We first prompt an LLM to generate multiple answers to a question, and then analyze them to infer the ambiguity. We propose to use a lightweight Random Forest model, trained on a bootstrapped and shuffled 6-shot examples dataset. Experimental results on ASQA, PACIFIC, and ABG-COQA datasets demonstrate the effectiveness of our approach, with accuracy up to 70.8%. Furthermore, our framework enhances the confidence calibration of LLM outputs, leading to more trustworthy QA systems able to handle complex questions.

Summarization is hard to evaluate due to its diverse and abstract nature. Although N-gram-based metrics like BLEU and ROUGE are prevalent, they often do not align well with human evaluations. While model-based alternatives such as BERTScore improve, they typically require extensive labelled data. The advent of Large Language Models (LLMs) presents a promising avenue for evaluation. To this end, we introduce SummEQuAL, a novel content-based framework using LLMs for unified, reproducible summarization evaluation. SummEQuAL evaluates summaries by comparing their content with the source document, employing a question-answering approach to gauge both recall and precision. To validate SummEQuAL’s effectiveness, we develop a dataset based on MultiWOZ. We conduct experiments on SummEval and our MultiWOZ-based dataset, showing that SummEQuAL largely improves the quality of summarization evaluation. Notably, SummEQuAL demonstrates a 19.7% improvement over QuestEval in terms of sample-level Pearson correlation with human assessments of consistency on the SummEval dataset. Furthermore, it exceeds the performance of the BERTScore baseline by achieving a 17.3% increase in Spearman correlation on our MultiWOZ-based dataset. Our study illuminates the potential of LLMs for a unified evaluation framework, setting a new paradigm for future summarization evaluation.

Semi-supervised learning (SSL) is a popular setting aiming to effectively utilize unlabelled data to improve model performance in downstream natural language processing (NLP) tasks. Currently, there are two popular approaches to make use of the unlabelled data: Self-training (ST) and Task-adaptive pre-training (TAPT). ST uses a teacher model to assign pseudo-labels to the unlabelled data, while TAPT continues pre-training on the unlabelled data before fine-tuning. To the best of our knowledge, the effectiveness of TAPT in SSL tasks has not been systematically studied, and no previous work has directly compared TAPT and ST in terms of their ability to utilize the pool of unlabelled data. In this paper, we provide an extensive empirical study comparing five state-of-the-art ST approaches and TAPT across various NLP tasks and data sizes, including in- and out-of domain settings. Surprisingly, we find that TAPT is a strong and more robust SSL learner, even when using just a few hundred unlabelled samples or in the presence of domain shifts, compared to more sophisticated ST approaches, and tends to bring greater improvements in SSL than in fully-supervised settings. Our further analysis demonstrates the risks of using ST approaches when the size of labelled or unlabelled data is small or when domain shifts exist, and highlights TAPT as a potential solution.

Conversational agents have become ubiquitous in assisting with daily tasks, and are expected to possess human-like features. One such feature is lexical entrainment (LE), a phenomenon in which speakers in human-human conversations tend to naturally and subconsciously align their lexical choices with those of their interlocutors, leading to more successful and engaging conversations. As an example, if a digital assistant replies “Your appointment for Jinling Noodle Pub is at 7 pm” to the question “When is my reservation for Jinling Noodle Bar today?”, it may feel as though the assistant is trying to correct the speaker, whereas a response of “Your reservation for Jinling Noodle Baris at 7 pm” would likely be perceived as more positive. This highlights the importance of LE in establishing a shared terminology for maximum clarity and reducing ambiguity in conversations. However, we demonstrate in this work that current response generation models do not adequately address this crucial human-like phenomenon. To address this, we propose a new dataset, named MultiWOZ-ENTR, and a measure for LE for conversational systems. Additionally, we suggest a way to explicitly integrate LE into conversational systems with two new tasks, a LE extraction task and a LE generation task. We also present two baseline approaches for the LE extraction task, which aim to detect LE expressions from dialogue contexts

Collaborative tasks are ubiquitous activities where a form of communication is required in order to reach a joint goal. Collaborative building is one of such tasks. We wish to develop an intelligent builder agent in a simulated building environment (Minecraft) that can build whatever users wish to build by just talking to the agent. In order to achieve this goal, such agents need to be able to take the initiative by asking clarification questions when further information is needed. Existing works on Minecraft Corpus Dataset only learn to execute instructions neglecting the importance of asking for clarifications. In this paper, we extend the Minecraft Corpus Dataset by annotating all builder utterances into eight types, including clarification questions, and propose a new builder agent model capable of determining when to ask or execute instructions. Experimental results show that our model achieves state-of-the-art performance on the collaborative building task with a substantial improvement. We also define two new tasks, the learning to ask task and the joint learning task. The latter consists of solving both collaborating building and learning to ask tasks jointly.