Modelling and understanding dialogues in a conversation depends on identifying the user intent from the given text. Unknown or new intent detection is a critical task, as in a realistic scenario a user intent may frequently change over time and divert even to an intent previously not encountered. This task of separating the unknown intent samples from known intents one is challenging as the unknown user intent can range from intents similar to the predefined intents to something completely different. Prior research on intent discovery often consider it as a classification task where an unknown intent can belong to a predefined set of known intent classes. In this paper we tackle the problem of detecting a completely unknown intent without any prior hints about the kind of classes belonging to unknown intents. We propose an effective post-processing method using multi-objective optimization to tune an existing neural network based intent classifier and make it capable of detecting unknown intents. We perform experiments using existing state-of-the-art intent classifiers and use our method on top of them for unknown intent detection. Our experiments across different domains and real-world datasets show that our method yields significant improvements compared with the state-of-the-art methods for unknown intent detection.

Unsupervised style transfer in text has previously been explored through the sentiment transfer task. The task entails inverting the overall sentiment polarity in a given input sentence, while preserving its content. From the Aspect-Based Sentiment Analysis (ABSA) task, we know that multiple sentiment polarities can often be present together in a sentence with multiple aspects. In this paper, the task of aspect-level sentiment controllable style transfer is introduced, where each of the aspect-level sentiments can individually be controlled at the output. To achieve this goal, a BERT-based encoder-decoder architecture with saliency weighted polarity injection is proposed, with unsupervised training strategies, such as ABSA masked-language-modelling. Through both automatic and manual evaluation, we show that the system is successful in controlling aspect-level sentiments.

Automatic extraction of disaster-related events and their arguments from natural language text is vital for building a decision support system for crisis management. Event extraction from various news sources is a well-explored area for this objective. However, extracting events alone, without any context, provides only partial help for this purpose. Extracting related arguments like Time, Place, Casualties, etc., provides a complete picture of the disaster event. In this paper, we create a disaster domain dataset in Hindi by annotating disaster-related event and arguments. We also obtain equivalent datasets for Bengali and English from a collaboration. We build a multi-lingual deep learning model for argument extraction in all the three languages. We also compare our multi-lingual system with a similar baseline mono-lingual system trained for each language separately. It is observed that a single multi-lingual system is able to compensate for lack of training data, by using joint training of dataset from different languages in shared space, thus giving a better overall result.