Yuanhang Zhou


2021

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CRSLab: An Open-Source Toolkit for Building Conversational Recommender System
Kun Zhou | Xiaolei Wang | Yuanhang Zhou | Chenzhan Shang | Yuan Cheng | Wayne Xin Zhao | Yaliang Li | Ji-Rong Wen
Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing: System Demonstrations

In recent years, conversational recommender systems (CRSs) have drawn a wide attention in the research community, which focus on providing high-quality recommendations to users via natural language conversations. However, due to diverse scenarios and data formats, existing studies on CRSs lack unified and standardized implementation or comparison. To tackle this challenge, we release an open-source toolkit CRSLab, which provides a unified and extensible framework with highly-decoupled modules to develop CRSs. Based on this framework, we collect 6 commonly used human-annotated CRS datasets and implement 19 models that include advanced techniques such as graph neural networks and pre-training models. Besides, our toolkit provides a series of automatic evaluation protocols and a human-machine interaction interface to evaluate and compare different CRS methods. The project and documents are released at https://github.com/RUCAIBox/CRSLab.

2020

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Towards Topic-Guided Conversational Recommender System
Kun Zhou | Yuanhang Zhou | Wayne Xin Zhao | Xiaoke Wang | Ji-Rong Wen
Proceedings of the 28th International Conference on Computational Linguistics

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on immediate requests from users, while lack proactive guidance to the recommendation scenario. In this paper, we contribute a new CRS dataset named TG-ReDial (Recommendation through Topic-Guided Dialog). Our dataset has two major features. First, it incorporates topic threads to enforce natural semantic transitions towards the recommendation scenario. Second, it is created in a semi-automatic way, hence human annotation is more reasonable and controllable. Based on TG-ReDial, we present the task of topic-guided conversational recommendation, and propose an effective approach to this task. Extensive experiments have demonstrated the effectiveness of our approach on three sub-tasks, namely topic prediction, item recommendation and response generation. TG-ReDial is available at bluehttps://github.com/RUCAIBox/TG-ReDial.