Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and require maintaining separate potentially large checkpoints each time finetuning is needed. In this paper, we aim to address these limitations by leveraging the inherent knowledge stored in the pretrained LM as well as its powerful generation ability. We propose a multi-stage prompting approach to generate knowledgeable responses from a single pretrained LM. We first prompt the LM to generate knowledge based on the dialogue context. Then, we further prompt it to generate responses based on the dialogue context and the previously generated knowledge. Results show that our knowledge generator outperforms the state-of-the-art retrieval-based model by 5.8% when combining knowledge relevance and correctness. In addition, our multi-stage prompting outperforms the finetuning-based dialogue model in terms of response knowledgeability and engagement by up to 10% and 5%, respectively. Furthermore, we scale our model up to 530 billion parameters and demonstrate that larger LMs improve the generation correctness score by up to 10%, and response relevance, knowledgeability and engagement by up to 10%. Our code is available at: https://github.com/NVIDIA/Megatron-LM.

Parameter efficient learning methods (PERMs)have recently gained significant attention asthey provide an efficient way for pre-trainedlanguage models (PLMs) to adapt to a downstream task. However, these conclusions aremostly drawn from in-domain evaluations overthe full training set. In this paper, we presentcomparisons between PERMs and finetuningfrom three new perspectives: (1) the effect ofsample and model size to in-domain evaluations, (2) generalization to unseen domains andnew datasets, and (3) the faithfulness of generations. Our results show that for in-domainsettings (a) there is a cross point of samplesize for which PERMs will perform better thanfinetuning when training with fewer samples,and (b) larger PLMs have larger cross points.For cross-domain and cross-dataset cases, weshow that (a) Adapter (Houlsby et al., 2019)performs the best amongst all the PERMs studied here, and (b) it outperforms finetuning ifthe task dataset is below a certain size. Wealso compare the faithfulness of generationsand show that PERMs can achieve better faithfulness score than finetuning, especially forsmall training set, by as much as 6%. Finally,we apply Adapter to MT-NLG 530b (Smithet al., 2022) and achieve new state-of-the-artresults on Xsum (Narayan et al., 2018) for allROUGE scores (ROUGE-1 49.17, ROUGE-227.20, ROUGE-L 40.98).

Recent work on training neural retrievers for open-domain question answering (OpenQA) has employed both supervised and unsupervised approaches. However, it remains unclear how unsupervised and supervised methods can be used most effectively for neural retrievers. In this work, we systematically study retriever pre-training. We first propose an approach of unsupervised pre-training with the Inverse Cloze Task and masked salient spans, followed by supervised finetuning using question-context pairs. This approach leads to absolute gains of 2+ points over the previous best result in the top-20 retrieval accuracy on Natural Questions and TriviaQA datasets. We next explore two approaches for end-to-end training of the reader and retriever components in OpenQA models, which differ in the manner the reader ingests the retrieved documents. Our experiments demonstrate the effectiveness of these approaches as we obtain state-of-the-art results. On the Natural Questions dataset, we obtain a top-20 retrieval accuracy of 84%, an improvement of 5 points over the recent DPR model. We also achieve good results on answer extraction, outperforming recent models like REALM and RAG by 3+ points.

We propose a large margin criterion for training neural language models. Conventionally, neural language models are trained by minimizing perplexity (PPL) on grammatical sentences. However, we demonstrate that PPL may not be the best metric to optimize in some tasks, and further propose a large margin formulation. The proposed method aims to enlarge the margin between the “good” and “bad” sentences in a task-specific sense. It is trained end-to-end and can be widely applied to tasks that involve re-scoring of generated text. Compared with minimum-PPL training, our method gains up to 1.1 WER reduction for speech recognition and 1.0 BLEU increase for machine translation.