Sam Coope


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A Repository of Conversational Datasets
Matthew Henderson | Paweł Budzianowski | Iñigo Casanueva | Sam Coope | Daniela Gerz | Girish Kumar | Nikola Mrkšić | Georgios Spithourakis | Pei-Hao Su | Ivan Vulić | Tsung-Hsien Wen
Proceedings of the First Workshop on NLP for Conversational AI

Progress in Machine Learning is often driven by the availability of large datasets, and consistent evaluation metrics for comparing modeling approaches. To this end, we present a repository of conversational datasets consisting of hundreds of millions of examples, and a standardised evaluation procedure for conversational response selection models using 1-of-100 accuracy. The repository contains scripts that allow researchers to reproduce the standard datasets, or to adapt the pre-processing and data filtering steps to their needs. We introduce and evaluate several competitive baselines for conversational response selection, whose implementations are shared in the repository, as well as a neural encoder model that is trained on the entire training set.

Training Neural Response Selection for Task-Oriented Dialogue Systems
Matthew Henderson | Ivan Vulić | Daniela Gerz | Iñigo Casanueva | Paweł Budzianowski | Sam Coope | Georgios Spithourakis | Tsung-Hsien Wen | Nikola Mrkšić | Pei-Hao Su
Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks. Inspired by the recent success of pretraining in language modelling, we propose an effective method for deploying response selection in task-oriented dialogue. To train response selection models for task-oriented dialogue tasks, we propose a novel method which: 1) pretrains the response selection model on large general-domain conversational corpora; and then 2) fine-tunes the pretrained model for the target dialogue domain, relying only on the small in-domain dataset to capture the nuances of the given dialogue domain. Our evaluation on five diverse application domains, ranging from e-commerce to banking, demonstrates the effectiveness of the proposed training method.

PolyResponse: A Rank-based Approach to Task-Oriented Dialogue with Application in Restaurant Search and Booking
Matthew Henderson | Ivan Vulić | Iñigo Casanueva | Paweł Budzianowski | Daniela Gerz | Sam Coope | Georgios Spithourakis | Tsung-Hsien Wen | Nikola Mrkšić | Pei-Hao Su
Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP): System Demonstrations

We present PolyResponse, a conversational search engine that supports task-oriented dialogue. It is a retrieval-based approach that bypasses the complex multi-component design of traditional task-oriented dialogue systems and the use of explicit semantics in the form of task-specific ontologies. The PolyResponse engine is trained on hundreds of millions of examples extracted from real conversations: it learns what responses are appropriate in different conversational contexts. It then ranks a large index of text and visual responses according to their similarity to the given context, and narrows down the list of relevant entities during the multi-turn conversation. We introduce a restaurant search and booking system powered by the PolyResponse engine, currently available in 8 different languages.


Named Entity Recognition With Parallel Recurrent Neural Networks
Andrej Žukov-Gregorič | Yoram Bachrach | Sam Coope
Proceedings of the 56th Annual Meeting of the Association for Computational Linguistics (Volume 2: Short Papers)

We present a new architecture for named entity recognition. Our model employs multiple independent bidirectional LSTM units across the same input and promotes diversity among them by employing an inter-model regularization term. By distributing computation across multiple smaller LSTMs we find a significant reduction in the total number of parameters. We find our architecture achieves state-of-the-art performance on the CoNLL 2003 NER dataset.