Ridong Jiang


2020

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GCDST: A Graph-based and Copy-augmented Multi-domain Dialogue State Tracking
Peng Wu | Bowei Zou | Ridong Jiang | AiTi Aw
Findings of the Association for Computational Linguistics: EMNLP 2020

As an essential component of task-oriented dialogue systems, Dialogue State Tracking (DST) takes charge of estimating user intentions and requests in dialogue contexts and extracting substantial goals (states) from user utterances to help the downstream modules to determine the next actions of dialogue systems. For practical usages, a major challenge to constructing a robust DST model is to process a conversation with multi-domain states. However, most existing approaches trained DST on a single domain independently, ignoring the information across domains. To tackle the multi-domain DST task, we first construct a dialogue state graph to transfer structured features among related domain-slot pairs across domains. Then, we encode the graph information of dialogue states by graph convolutional networks and utilize a hard copy mechanism to directly copy historical states from the previous conversation. Experimental results show that our model improves the performances of the multi-domain DST baseline (TRADE) with the absolute joint accuracy of 2.0% and 1.0% on the MultiWOZ 2.0 and 2.1 dialogue datasets, respectively.

2016

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Evaluating and Combining Name Entity Recognition Systems
Ridong Jiang | Rafael E. Banchs | Haizhou Li
Proceedings of the Sixth Named Entity Workshop

2013

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AIDA: Artificial Intelligent Dialogue Agent
Rafael E. Banchs | Ridong Jiang | Seokhwan Kim | Arthur Niswar | Kheng Hui Yeo
Proceedings of the SIGDIAL 2013 Conference