Mina Valizadeh
2022
The AI Doctor Is In: A Survey of Task-Oriented Dialogue Systems for Healthcare Applications
Mina Valizadeh
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Natalie Parde
Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Task-oriented dialogue systems are increasingly prevalent in healthcare settings, and have been characterized by a diverse range of architectures and objectives. Although these systems have been surveyed in the medical community from a non-technical perspective, a systematic review from a rigorous computational perspective has to date remained noticeably absent. As a result, many important implementation details of healthcare-oriented dialogue systems remain limited or underspecified, slowing the pace of innovation in this area. To fill this gap, we investigated an initial pool of 4070 papers from well-known computer science, natural language processing, and artificial intelligence venues, identifying 70 papers discussing the system-level implementation of task-oriented dialogue systems for healthcare applications. We conducted a comprehensive technical review of these papers, and present our key findings including identified gaps and corresponding recommendations.
2021
Identifying Medical Self-Disclosure in Online Communities
Mina Valizadeh
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Pardis Ranjbar-Noiey
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Cornelia Caragea
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Natalie Parde
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies
Self-disclosure in online health conversations may offer a host of benefits, including earlier detection and treatment of medical issues that may have otherwise gone unaddressed. However, research analyzing medical self-disclosure in online communities is limited. We address this shortcoming by introducing a new dataset of health-related posts collected from online social platforms, categorized into three groups (No Self-Disclosure, Possible Self-Disclosure, and Clear Self-Disclosure) with high inter-annotator agreement (_k_=0.88). We make this data available to the research community. We also release a predictive model trained on this dataset that achieves an accuracy of 81.02%, establishing a strong performance benchmark for this task.
2020
Modeling Dialogue in Conversational Cognitive Health Screening Interviews
Shahla Farzana
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Mina Valizadeh
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Natalie Parde
Proceedings of the Twelfth Language Resources and Evaluation Conference
Automating straightforward clinical tasks can reduce workload for healthcare professionals, increase accessibility for geographically-isolated patients, and alleviate some of the economic burdens associated with healthcare. A variety of preliminary screening procedures are potentially suitable for automation, and one such domain that has remained underexplored to date is that of structured clinical interviews. A task-specific dialogue agent is needed to automate the collection of conversational speech for further (either manual or automated) analysis, and to build such an agent, a dialogue manager must be trained to respond to patient utterances in a manner similar to a human interviewer. To facilitate the development of such an agent, we propose an annotation schema for assigning dialogue act labels to utterances in patient-interviewer conversations collected as part of a clinically-validated cognitive health screening task. We build a labeled corpus using the schema, and show that it is characterized by high inter-annotator agreement. We establish a benchmark dialogue act classification model for the corpus, thereby providing a proof of concept for the proposed annotation schema. The resulting dialogue act corpus is the first such corpus specifically designed to facilitate automated cognitive health screening, and lays the groundwork for future exploration in this area.
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