Large Language Models (LLMs) have shown impressive results on a variety of text understanding tasks. Search queries though pose a unique challenge, given their short-length and lack of nuance or context. Complicated feature engineering efforts do not always lead to downstream improvements as their performance benefits may be offset by increased complexity of knowledge distillation. Thus, in this paper we make the following contributions: (1) We demonstrate that Retrieval Augmentation of queries provides LLMs with valuable additional context enabling improved understanding. While Retrieval Augmentation typically increases latency of LMs (thus hurting distillation efficacy), (2) we provide a practical and effective way of distilling Retrieval Augmentation LLMs. Specifically, we use a novel two-stage distillation approach that allows us to carry over the gains of retrieval augmentation, without suffering the increased compute typically associated with it. (3) We demonstrate the benefits of the proposed approach (QUILL) on a billion-scale, real-world query understanding system resulting in huge gains. Via extensive experiments, including on public benchmarks, we believe this work offers a recipe for practical use of retrieval-augmented query understanding.

Pre-trained models like BERT ((Devlin et al., 2018) have dominated NLP / IR applications such as single sentence classification, text pair classification, and question answering. However, deploying these models in real systems is highly non-trivial due to their exorbitant computational costs. A common remedy to this is knowledge distillation (Hinton et al., 2015), leading to faster inference. However – as we show here – existing works are not optimized for dealing with pairs (or tuples) of texts. Consequently, they are either not scalable or demonstrate subpar performance. In this work, we propose DiPair — a novel framework for distilling fast and accurate models on text pair tasks. Coupled with an end-to-end training strategy, DiPair is both highly scalable and offers improved quality-speed tradeoffs. Empirical studies conducted on both academic and real-world e-commerce benchmarks demonstrate the efficacy of the proposed approach with speedups of over 350x and minimal quality drop relative to the cross-attention teacher BERT model.