The recent growth of black-box machine-learning methods in data analysis has increased the demand for explanation methods and tools to understand their behaviour and assist human-ML model cooperation. In this paper, we demonstrate ContrXT, a novel approach that uses natural language explanations to help users to comprehend how a back-box model works. ContrXT provides time contrastive (t-contrast) explanations by computing the differences in the classification logic of two different trained models and then reasoning on their symbolic representations through Binary Decision Diagrams. ContrXT is publicly available at ContrXT.ai as a python pip package.

The recent dominance of machine learning-based natural language processing methods has fostered the culture of overemphasizing model accuracies rather than studying the reasons behind their errors. Interpretability, however, is a critical requirement for many downstream AI and NLP applications, e.g., in finance, healthcare, and autonomous driving. This study, instead of proposing any “new model”, investigates the error patterns of some widely acknowledged sentiment analysis methods in the finance domain. We discover that (1) those methods belonging to the same clusters are prone to similar error patterns, and (2) there are six types of linguistic features that are pervasive in the common errors. These findings provide important clues and practical considerations for improving sentiment analysis models for financial applications.