Dialogue State Tracking (DST) is a very complex task that requires precise understanding and information tracking of multi-domain conversations between users and dialogue systems. Many task-oriented dialogue systems use dialogue state tracking technology to infer users’ goals from the history of the conversation. Existing approaches for DST are usually conditioned on previous dialogue states. However, the dependency on previous dialogues makes it very challenging to prevent error propagation to subsequent turns of a dialogue. In this paper, we propose Neural Retrieval Augmentation to alleviate this problem by creating a Neural Index based on dialogue context. Our NRA-DST framework efficiently retrieves dialogue context from the index built using a combination of unstructured dialogue state and structured user/system utterances. We explore a simple pipeline resulting in a retrieval-guided generation approach for training a DST model. Experiments on different retrieval methods for augmentation show that neural retrieval augmentation is the best performing retrieval method for DST. Our evaluations on the large-scale MultiWOZ dataset show that our model outperforms the baseline approaches.

This paper describes our submission to the TL;DR challenge. Neural abstractive summarization models have been successful in generating fluent and consistent summaries with advancements like the copy (Pointer-generator) and coverage mechanisms. However, these models suffer from their extractive nature as they learn to copy words from the source text. In this paper, we propose a novel abstractive model based on Variational Autoencoder (VAE) to address this issue. We also propose a Unified Summarization Framework for the generation of summaries. Our model eliminates non-critical information at a sentence-level with an extractive summarization module and generates the summary word by word using an abstractive summarization module. To implement our framework, we combine submodules with state-of-the-art techniques including Pointer-Generator Network (PGN) and BERT while also using our new VAE-PGN abstractive model. We evaluate our model on the benchmark Reddit corpus as part of the TL;DR challenge and show that our model outperforms the baseline in ROUGE score while generating diverse summaries.