Most existing neural network based task-oriented dialog systems follow encoder-decoder paradigm, where the decoder purely depends on the source texts to generate a sequence of words, usually suffering from instability and poor readability. Inspired by the traditional template-based generation approaches, we propose a template-guided hybrid pointer network for knowledge-based task-oriented dialog systems, which retrieves several potentially relevant answers from a pre-constructed domain-specific conversational repository as guidance answers, and incorporates the guidance answers into both the encoding and decoding processes. Specifically, we design a memory pointer network model with a gating mechanism to fully exploit the semantic correlation between the retrieved answers and the ground-truth response. We evaluate our model on four widely used task-oriented datasets, including one simulated and three manually created datasets. The experimental results demonstrate that the proposed model achieves significantly better performance than the state-of-the-art methods over different automatic evaluation metrics.

This paper proposes Confusionset-guided Pointer Networks for Chinese Spell Check (CSC) task. More concretely, our approach utilizes the off-the-shelf confusionset for guiding the character generation. To this end, our novel Seq2Seq model jointly learns to copy a correct character from an input sentence through a pointer network, or generate a character from the confusionset rather than the entire vocabulary. We conduct experiments on three human-annotated datasets, and results demonstrate that our proposed generative model outperforms all competitor models by a large margin of up to 20% F1 score, achieving state-of-the-art performance on three datasets.