Dialogue modeling problems severely limit the real-world deployment of neural conversational models and building a human-like dialogue agent is an extremely challenging task. Recently, data-driven models become more and more prevalent which need a huge amount of conversation data. In this paper, we release around 100,000 dialogue, which come from real-world dialogue transcripts between real users and customer-service staffs. We call this dataset as CMCC (China Mobile Customer Care) dataset, which differs from existing dialogue datasets in both size and nature significantly. The dataset reflects several characteristics of human-human conversations, e.g., task-driven, care-oriented, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and conversational recommendation in real-world scenarios. To our knowledge, CMCC is the largest real human-human spoken dialogue dataset and has dozens of times the data scale of others, which shall significantly promote the training and evaluation of dialogue modeling methods. The results of extensive experiments indicate that CMCC is challenging and needs further effort. We hope that this resource will allow for more effective models across various dialogue sub-problems to be built in the future.
Humor plays an important role in our daily life, as it is an essential and fascinating element in the communication between persons. Therefore, how to recognize punchlines from the dialogue, i.e. conversational humor recognition, has attracted much interest of computational linguistics communities. However, most existing work attempted to understand the conversational humor by analyzing the contextual information of the dialogue, but neglected the character of the interlocutor, such as age, gender, occupation, and so on. For instance, the same utterance could bring out humorous from a serious person, but may be a plain expression from a naive person. To this end, this paper proposes a Character Fusion Conversational Humor Recognition model (CFCHR) to explore character information to recognize conversational humor. CFCHR utilizes a multi-task learning framework that unifies two highly pertinent tasks, i.e., character extraction and punchline identification. Based on deep neural networks, we trained both tasks jointly by sharing weight to extract the common and task-invariant features while each task could still learn its task-specific features. Experiments were conducted on Chinese sitcoms corpus, which consisted of 12,677 utterances from 22 characters. The experimental results demonstrated that CFCHR could achieve 33.08% improvements in terms of F1-score over some strong baselines, and proved the effectiveness of the character information to identify the punchlines.
We present a simple yet effective self-training approach, named as STAD, for low-resource relation extraction. The approach first classifies the auto-annotated instances into two groups: confident instances and uncertain instances, according to the probabilities predicted by a teacher model. In contrast to most previous studies, which mainly only use the confident instances for self-training, we make use of the uncertain instances. To this end, we propose a method to identify ambiguous but useful instances from the uncertain instances and then divide the relations into candidate-label set and negative-label set for each ambiguous instance. Next, we propose a set-negative training method on the negative-label sets for the ambiguous instances and a positive training method for the confident instances. Finally, a joint-training method is proposed to build the final relation extraction system on all data. Experimental results on two widely used datasets SemEval2010 Task-8 and Re-TACRED with low-resource settings demonstrate that this new self-training approach indeed achieves significant and consistent improvements when comparing to several competitive self-training systems.