Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semisupervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pretraining both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6%) than the second place.

Multimodal Named Entity Recognition (MNER) faces two specific challenges: 1) How to capture useful entity-related visual information. 2) How to alleviate the interference of visual noise. Previous works have gained progress by improving interacting mechanisms or seeking for better visual features. However, existing methods neglect the integrity of entity semantics and conduct cross-modal interaction at token-level, which cuts apart the semantics of entities and makes non-entity tokens easily interfered with by irrelevant visual noise. Thus in this paper, we propose an end-to-end heterogeneous Graph-based Entity-level Interacting model (GEI) for MNER. GEI first utilizes a span detection subtask to obtain entity representations, which serve as the bridge between two modalities. Then, the heterogeneous graph interacting network interacts entity with object nodes to capture entity-related visual information, and fuses it into only entity-associated tokens to rid non-entity tokens of the visual noise. Experiments on two widely used datasets demonstrate the effectiveness of our method. Our code will be available at https://github.com/GangZhao98/GEI.

Collecting dialogue data with domain-slot-value labels for dialogue state tracking (DST) could be a costly process. In this paper, we propose a novel framework based on domain-slot related description to tackle the challenge of few-shot cross-domain DST. Specifically, we design an extraction module to extract domain-slot related verbs and nouns in the dialogue. Then, we integrates them into the description, which aims to prompt the model to identify the slot information. Furthermore, we introduce a random sampling strategy to improve the domain generalization ability of the model. We utilize a pre-trained model to encode contexts and description and generates answers with an auto-regressive manner. Experimental results show that our approaches substantially outperform the existing few-shot DST methods on MultiWOZ and gain strong improvements on the slot accuracy comparing to existing slot description methods.

Most existing slot filling models tend to memorize inherent patterns of entities and corresponding contexts from training data. However, these models can lead to system failure or undesirable outputs when being exposed to spoken language perturbation or variation in practice. We propose a perturbed semantic structure awareness transferring method for training perturbation-robust slot filling models. Specifically, we introduce two MLM-based training strategies to respectively learn contextual semantic structure and word distribution from unsupervised language perturbation corpus. Then, we transfer semantic knowledge learned from upstream training procedure into the original samples and filter generated data by consistency processing. These procedures aims to enhance the robustness of slot filling models. Experimental results show that our method consistently outperforms the previous basic methods and gains strong generalization while preventing the model from memorizing inherent patterns of entities and contexts.