Machine reading comprehension (MRC) is one of the most challenging tasks in natural language processing domain. Recent state-of-the-art results for MRC have been achieved with the pre-trained language models, such as BERT and its modifications. Despite the high performance of these models, they still suffer from the inability to retrieve correct answers from the detailed and lengthy passages. In this work, we introduce a novel scheme for incorporating the discourse structure of the text into a self-attention network, and, thus, enrich the embedding obtained from the standard BERT encoder with the additional linguistic knowledge. We also investigate the influence of different types of linguistic information on the model’s ability to answer complex questions that require deep understanding of the whole text. Experiments performed on the SQuAD benchmark and more complex question answering datasets have shown that linguistic enhancing boosts the performance of the standard BERT model significantly.

Information retrieval chatbots are widely used as assistants, to help users formulate their requirements about the products they want to purchase, and navigate to the set of items that satisfies their requirements in the best way. The work of the modern chatbots is based mostly on the deep learning theory behind the knowledge model that can improve the performance of the system. In our work, we are developing a concept-based knowledge model that encapsulates objects and their common descriptions. The leveraging of the concept-based knowledge model allows the system to refine the initial users’ requests and lead them to the set of objects with the maximal variability of parameters that matters less to them. Introducing the additional textual characteristics allows users to formulate their initial query as a phrase in natural language, rather than as some standard request in the form of, “Attribute - value”.

We present a chatbot that delivers content in the form of virtual dialogues automatically produced from the plain texts that are extracted and selected from the documents. This virtual dialogue content is provided in the form of answers derived from the found and selected documents split into fragments, and questions that are automatically generated for these answers based on the initial text.

We demo a chatbot that delivers content in the form of virtual dialogues automatically produced from plain texts extracted and selected from documents. This virtual dialogue content is provided in the form of answers derived from the found and selected documents split into fragments, and questions are automatically generated for these answers.