Obtaining meaningful quality scores for machine translation systems through human evaluation remains a challenge given the high variability between human evaluators, partly due to subjective expectations for translation quality for different language pairs. We propose a new metric called XSTS that is more focused on semantic equivalence and a cross-lingual calibration method that enables more consistent assessment. We demonstrate the effectiveness of these novel contributions in large scale evaluation studies across up to 14 language pairs, with translation both into and out of English.

One of the biggest challenges hindering progress in low-resource and multilingual machine translation is the lack of good evaluation benchmarks. Current evaluation benchmarks either lack good coverage of low-resource languages, consider only restricted domains, or are low quality because they are constructed using semi-automatic procedures. In this work, we introduce the Flores-101 evaluation benchmark, consisting of 3001 sentences extracted from English Wikipedia and covering a variety of different topics and domains. These sentences have been translated in 101 languages by professional translators through a carefully controlled process. The resulting dataset enables better assessment of model quality on the long tail of low-resource languages, including the evaluation of many-to-many multilingual translation systems, as all translations are fully aligned. By publicly releasing such a high-quality and high-coverage dataset, we hope to foster progress in the machine translation community and beyond.