Markdown (Informal)
[Using Emotion to Gain Rapport in a Spoken Dialog System](https://aclanthology.org/N09-3009) (Acosta, NAACL 2009)
ACL
- Jaime Acosta. 2009. Using Emotion to Gain Rapport in a Spoken Dialog System. In Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics, Companion Volume: Student Research Workshop and Doctoral Consortium, pages 49–54, Boulder, Colorado. Association for Computational Linguistics.