Long-form question answering (LFQA) aims to provide thorough and in-depth answers to complex questions, enhancing comprehension. However, such detailed responses are prone to hallucinations and factual inconsistencies, challenging their faithful evaluation. This work introduces HaluQuestQA, the first hallucination dataset with localized error annotations for human-written and model-generated LFQA answers. HaluQuestQA comprises 698 QA pairs with 1.8k span-level error annotations for five different error types by expert annotators, along with preference judgments. Using our collected data, we thoroughly analyze the shortcomings of long-form answers and find that they lack comprehensiveness and provide unhelpful references. We train an automatic feedback model on this dataset that predicts error spans with incomplete information and provides associated explanations. Finally, we propose a prompt-based approach, Error-Informed Refinement, that uses signals from the learned feedback model to refine generated answers, which we show reduces errors and improves the quality of the answers across multiple models. Furthermore, humans find the answers generated by our approach comprehensive and highly prefer them (84%) over the baseline answers.

We compare sequential fine-tuning with a model for multi-task learning in the context where we are interested in boosting performance on two of the tasks, one of which depends on the other. We test these models on the FigLang2022 shared task which requires participants to predict language inference labels on figurative language along with corresponding textual explanations of the inference predictions. Our results show that while sequential multi-task learning can be tuned to be good at the first of two target tasks, it performs less well on the second and additionally struggles with overfitting. Our findings show that simple sequential fine-tuning of text-to-text models is an extraordinarily powerful method of achieving cross-task knowledge transfer while simultaneously predicting multiple interdependent targets. So much so, that our best model achieved the (tied) highest score on the task.