Despite the increasing use of large language models (LLMs) for context-grounded tasks like summarization and question-answering, understanding what makes an LLM produce a certain response is challenging. We propose Multi-Level Explanations for Generative Language Models (MExGen), a technique to provide explanations for context-grounded text generation. MExGen assigns scores to parts of the context to quantify their influence on the model’s output. It extends attribution methods like LIME and SHAP to LLMs used in context-grounded tasks where (1) inference cost is high, (2) input text is long, and (3) the output is text. We conduct a systematic evaluation, both automated and human, of perturbation-based attribution methods for summarization and question answering. The results show that our framework can provide more faithful explanations of generated output than available alternatives, including LLM self-explanations. We open-source code for MExGen as part of the ICX360 toolkit: https://github.com/IBM/ICX360.

The popularity of pretrained language models in natural language processing systems calls for a careful evaluation of such models in down-stream tasks, which have a higher potential for societal impact. The evaluation of such systems usually focuses on accuracy measures. Our findings in this paper call for attention to be paid to fairness measures as well. Through the analysis of more than a dozen pretrained language models of varying sizes on two toxic text classification tasks (English), we demonstrate that focusing on accuracy measures alone can lead to models with wide variation in fairness characteristics. Specifically, we observe that fairness can vary even more than accuracy with increasing training data size and different random initializations. At the same time, we find that little of the fairness variation is explained by model size, despite claims in the literature. To improve model fairness without retraining, we show that two post-processing methods developed for structured, tabular data can be successfully applied to a range of pretrained language models. Warning: This paper contains samples of offensive text.