@inproceedings{askari-etal-2025-hotelmatch,
    title = "{H}otel{M}atch-{LLM}: Joint Multi-Task Training of Small and Large Language Models for Efficient Multimodal Hotel Retrieval",
    author = "Askari, Arian  and
      Stergiadis, Emmanouil  and
      Gusev, Ilya  and
      Beladev, Moran",
    editor = "Che, Wanxiang  and
      Nabende, Joyce  and
      Shutova, Ekaterina  and
      Pilehvar, Mohammad Taher",
    booktitle = "Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)",
    month = jul,
    year = "2025",
    address = "Vienna, Austria",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingestion-acl-25/2025.acl-long.30/",
    pages = "607--619",
    ISBN = "979-8-89176-251-0",
    abstract = "We present HotelMatch-LLM, a multimodal dense retrieval model for the travel domain that enables natural language property search, addressing the limitations of traditional travel search engines which require users to start with a destination and editing search parameters. HotelMatch-LLM features three key innovations: (1) Domain-specific multi-task optimization with three novel retrieval, visual, and language modeling objectives; (2) Asymmetrical dense retrieval architecture combining a small language model (SLM) for efficient online query processing and a large language model (LLM) for embedding hotel data; and (3) Extensive image processing to handle all property image galleries. Experiments on four diverse test sets show HotelMatch-LLM significantly outperforms state-of-the-art models, including VISTA and MARVEL. Specifically, on the test set{---}main query type{---}we achieve 0.681 for HotelMatch-LLM compared to 0.603 for the most effective baseline, MARVEL. Our analysis highlights the impact of our multi-task optimization, the generalizability of HotelMatch-LLM across LLM architectures, and its scalability for processing large image galleries."
}