@inproceedings{karamolegkou-etal-2025-evaluating,
    title = "Evaluating Multimodal Language Models as Visual Assistants for Visually Impaired Users",
    author = "Karamolegkou, Antonia  and
      Nikandrou, Malvina  and
      Pantazopoulos, Georgios  and
      Sanchez Villegas, Danae  and
      Rust, Phillip  and
      Dhar, Ruchira  and
      Hershcovich, Daniel  and
      S{\o}gaard, Anders",
    editor = "Che, Wanxiang  and
      Nabende, Joyce  and
      Shutova, Ekaterina  and
      Pilehvar, Mohammad Taher",
    booktitle = "Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)",
    month = jul,
    year = "2025",
    address = "Vienna, Austria",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingestion-acl-25/2025.acl-long.1260/",
    pages = "25949--25982",
    ISBN = "979-8-89176-251-0",
    abstract = "This paper explores the effectiveness of Multimodal Large Language models (MLLMs) as assistive technologies for visually impaired individuals. We conduct a user survey to identify adoption patterns and key challenges users face with such technologies. Despite a high adoption rate of these models, our findings highlight concerns related to contextual understanding, cultural sensitivity, and complex scene understanding, particularly for individuals who may rely solely on them for visual interpretation. Informed by these results, we collate five user-centred tasks with image and video inputs, including a novel task on Optical Braille Recognition. Our systematic evaluation of twelve MLLMs reveals that further advancements are necessary to overcome limitations related to cultural context, multilingual support, Braille reading comprehension, assistive object recognition, and hallucinations. This work provides critical insights into the future direction of multimodal AI for accessibility, underscoring the need for more inclusive, robust, and trustworthy visual assistance technologies."
}