@inproceedings{wang-etal-2025-know,
    title = "Know You First and Be You Better: Modeling Human-Like User Simulators via Implicit Profiles",
    author = "Wang, Kuang  and
      Li, Xianfei  and
      Yang, Shenghao  and
      Zhou, Li  and
      Jiang, Feng  and
      Li, Haizhou",
    editor = "Che, Wanxiang  and
      Nabende, Joyce  and
      Shutova, Ekaterina  and
      Pilehvar, Mohammad Taher",
    booktitle = "Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)",
    month = jul,
    year = "2025",
    address = "Vienna, Austria",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingestion-acl-25/2025.acl-long.1025/",
    pages = "21082--21107",
    ISBN = "979-8-89176-251-0",
    abstract = "User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face challenges such as a lack of utterance-level authenticity and user-level diversity, often hindered by role confusion and dependence on predefined profiles of well-known figures. In contrast, direct simulation focuses solely on text, neglecting implicit user traits like personality and conversation-level consistency. To address these issues, we introduce the User Simulator with Implicit Profiles (USP), a framework that infers implicit user profiles from human-machine interactions to simulate personalized and realistic dialogues. We first develop an LLM-driven extractor with a comprehensive profile schema, then refine the simulation using conditional supervised fine-tuning and reinforcement learning with cycle consistency, optimizing at both the utterance and conversation levels. Finally, a diverse profile sampler captures the distribution of real-world user profiles. Experimental results show that USP outperforms strong baselines in terms of authenticity and diversity while maintaining comparable consistency. Additionally, using USP to evaluate LLM on dynamic multi-turn aligns well with mainstream benchmarks, demonstrating its effectiveness in real-world applications."
}