@inproceedings{rashkin-etal-2019-towards,
    title = "Towards Empathetic Open-domain Conversation Models: A New Benchmark and Dataset",
    author = "Rashkin, Hannah  and
      Smith, Eric Michael  and
      Li, Margaret  and
      Boureau, Y-Lan",
    editor = "Korhonen, Anna  and
      Traum, David  and
      M{\`a}rquez, Llu{\'i}s",
    booktitle = "Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics",
    month = jul,
    year = "2019",
    address = "Florence, Italy",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest_wac_2008/P19-1534/",
    doi = "10.18653/v1/P19-1534",
    pages = "5370--5381"
}