This paper presents OnCoCo 1.0, a new public dataset for fine-grained message classification in online counseling. It is based on a new, integrative system of categories, designed to improve the automated analysis of psychosocial online counseling conversations. Existing category systems, predominantly based on Motivational Interviewing (MI), are limited by their narrow focus and dependence on datasets derived mainly from face-to-face counseling. This limits the detailed examination of textual counseling conversations. In response, we developed a comprehensive new coding scheme that differentiates between 38 types of counselor and 28 types of client utterances, and created a labeled dataset consisting of about 2.800 messages from counseling conversations. We fine-tuned several models on our dataset to demonstrate its applicability. The data and models are publicly available to researchers and practitioners. Thus, our work contributes a new type of fine-grained conversational resource to the language resources community, extending existing datasets for social and mental-health dialogue analysis.

This paper studies how empirical dialogue-flow statistics can be incorporated into Next Dialogue Act Prediction (NDAP). A KL regularization term is proposed that aligns predicted act distributions with corpus-derived transition patterns. Evaluated on a 60-class German counselling taxonomy using 5-fold cross-validation, this improves macro-F1 by 9–42% relative depending on encoder and substantially improves dialogue-flow alignment. Cross-dataset validation on HOPE suggests that improvements transfer across languages and counselling domains. In systematic ablations across pretrained encoders and architectures, the findings indicate that transition regularization provides consistent gains and disproportionately benefits weaker baseline models. The results suggest that lightweight discourse-flow priors complement pretrained encoders, especially in fine-grained, data-sparse dialogue tasks.

Detecting levels of psychological defence mechanisms in supportive conversations is inherently ambiguous. In the PsyDefDetect shared task at BioNLP 2026 the eight positive defence categories share surface language and differ only in pragmatic function and trained raters reach only moderate inter-annotator agreement. On such a task the decisive lever is not a stronger single model but error independence, since any single representation will waver on the overlapping defence boundaries. We translate this insight into a 9-voter ensemble spanning three orthogonal axes: class granularity (all nine classes for the gatekeeper, only the eight defence classes for the specialists), training method (generative and discriminative) and base model. The system reaches an F1 score of .420 on the hidden test set, placing first among 21 registered teams.

Qualitative content analysis is a systematic method commonly used in the social sciences to analyze textual data from interviews or online discussions. However, this method usually requires high expertise and manual effort because human coders need to read, interpret, and manually annotate text passages. This is especially true if the system of categories used for annotation is complex and semantically rich. Therefore, qualitative content analysis could benefit greatly from automated coding. In this work, we investigate the usage of machine learning-based text classification models for automatic coding in the area of psycho-social online counseling. We developed a system of over 50 categories to analyze counseling conversations, labeled over 10.000 text passages manually, and evaluated the performance of different machine learning-based classifiers against human coders.