Poppy Gerrard-Abbott
Also published as: Poppy Gerrard-abbott
2026
Can NLP Tackle Hate Speech in the Real World? Stakeholder-Informed Feedback and Survey on Counterspeech
Tanvi Dinkar | Aiqi Jiang | Simona Frenda | Poppy Gerrard-Abbott | Nancie A. Gunson | Gavin Abercrombie | Ioannis Konstas
Proceedings of the Fifteenth Language Resources and Evaluation Conference
Tanvi Dinkar | Aiqi Jiang | Simona Frenda | Poppy Gerrard-Abbott | Nancie A. Gunson | Gavin Abercrombie | Ioannis Konstas
Proceedings of the Fifteenth Language Resources and Evaluation Conference
Counterspeech, i.e. the practice of responding to online hate speech, has gained traction in NLP as a promising intervention. While early work emphasised collaboration with non-governmental organisation stakeholders, recent research trends have shifted toward automated pipelines that reuse a small set of legacy datasets, often without input from affected communities. This paper presents a systematic review of 74 NLP studies on counterspeech, analysing the extent to which stakeholder participation influences dataset creation, model development, and evaluation. To complement this analysis, we conducted a participatory case study that spanned close to two years with five NGOs specialising in online Gender-Based Violence (oGBV), identifying stakeholder-informed practices for counterspeech generation. Our findings reveal a growing disconnect between current NLP research and the needs of communities most impacted by toxic online content. We conclude with concrete recommendations for re-centring stakeholder expertise in counterspeech research.
2023
Resources for Automated Identification of Online Gender-Based Violence: A Systematic Review
Gavin Abercrombie | Aiqi Jiang | Poppy Gerrard-abbott | Ioannis Konstas | Verena Rieser
The 7th Workshop on Online Abuse and Harms (WOAH)
Gavin Abercrombie | Aiqi Jiang | Poppy Gerrard-abbott | Ioannis Konstas | Verena Rieser
The 7th Workshop on Online Abuse and Harms (WOAH)
Online Gender-Based Violence (GBV), such as misogynistic abuse is an increasingly prevalent problem that technological approaches have struggled to address. Through the lens of the GBV framework, which is rooted in social science and policy, we systematically review 63 available resources for automated identification of such language. We find the datasets are limited in a number of important ways, such as their lack of theoretical grounding and stakeholder input, static nature, and focus on certain media platforms. Based on this review, we recommend development of future resources rooted in sociological expertise andcentering stakeholder voices, namely GBV experts and people with lived experience of GBV.