Content moderation platforms concentrate resources on English content despite serving predominantly non-English speaking users.Also, given the scarcity of native moderators for low-resource languages, non-native moderators must bridge this gap in moderation tasks such as hate speech moderation.Through a user study, we identify that non-native moderators struggle with understanding culturally-specific knowledge, sentiment, and internet culture in the hate speech.To assist non-native moderators, we present LLM-C3MOD, a human-LLM collaborative pipeline with three steps: (1) RAG-enhanced cultural context annotations; (2) initial LLM-based moderation; and (3) targeted human moderation for cases lacking LLM consensus.Evaluated on Korean hate speech dataset with Indonesian and German participants, our system achieves 78% accuracy (surpassing GPT-4o’s 71% baseline) while reducing human workload by 83.6%.In addition, cultural context annotations improved non-native moderator accuracy from 22% to 61%, with humans notably excelling at nuanced tasks where LLMs struggle.Our findings demonstrate that non-native moderators, when properly supported by LLMs, can effectively contribute to cross-cultural hate speech moderation.

Evaluating text generation capabilities of large language models (LLMs) is challenging, particularly for low-resource languages where methods for direct assessment are scarce. We propose MUG-Eval, a novel framework that evaluates LLMs’ multilingual generation capabilities by transforming existing benchmarks into conversational tasks and measuring the LLMs’ accuracies on those tasks. We specifically designed these conversational tasks to require effective communication in the target language. Then, we simply use task success rate as a proxy for successful conversation generation. Our approach offers two key advantages: it is independent of language-specific NLP tools or annotated datasets, which are limited for most languages, and it does not rely on LLMs-as-judges, whose evaluation quality degrades outside a few high-resource languages. We evaluate 8 LLMs across 30 languages spanning high, mid, and low-resource categories, and we find that MUG-Eval correlates strongly with established benchmarks (r > 0.75) while enabling standardized comparisons across languages and models. Our framework provides a robust and resource-efficient solution for evaluating multilingual generation that can be extended to thousands of languages.

Historical documents in the Sinosphere are known to share common formats and practices, particularly in veritable records compiled by court historians. This shared linguistic heritage has led researchers to use Classical Chinese resources for cross-lingual transfer when processing historical documents from Korea and Japan, which remain relatively low-resource. In this paper, we question the assumption of cross-lingual transferability from Classical Chinese to Hanja and Kanbun, the ancient written languages of Korea and Japan, respectively. Our experiments across machine translation, named entity recognition, and punctuation restoration tasks show minimal impact of Classical Chinese datasets on language model performance for ancient Korean documents written in Hanja, with performance differences within ±0.0068 F1-score for sequence labeling tasks and up to +0.84 BLEU score for translation. These limitations persist consistently across various model sizes, architectures, and domain-specific datasets. Our analysis reveals that the benefits of Classical Chinese resources diminish rapidly as local language data increases for Hanja, while showing substantial improvements only in extremely low-resource scenarios for both Korean and Japanese historical documents. These findings emphasize the need for careful empirical validation rather than assuming benefits from indiscriminate cross-lingual transfer.

Evaluating text generation capabilities of large language models (LLMs) is challenging, particularly for low-resource languages where methods for direct assessment are scarce. We propose MUG-Eval, a novel framework that evaluates LLMs’ multilingual generation capabilities by transforming existing benchmarks into conversational tasks and measuring the LLMs’ accuracies on those tasks. We specifically designed these conversational tasks to require effective communication in the target language. Then, we simply use task success rate as a proxy for successful conversation generation. Our approach offers two key advantages: it is independent of language-specific NLP tools or annotated datasets, which are limited for most languages, and it does not rely on LLMs-as-judges, whose evaluation quality degrades outside a few high-resource languages. We evaluate 8 LLMs across 30 languages spanning high, mid, and low-resource categories, and we find that MUG-Eval correlates strongly with established benchmarks (r > 0.75) while enabling standardized comparisons across languages and models. Our framework provides a robust and resource-efficient solution for evaluating multilingual generation that can be extended to thousands of languages.