Lincan Li
2025
LLM-Empowered Patient-Provider Communication: A Data-Centric Survey From a Clinical Perspective
Ruosi Shao
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Md Shamim Seraj
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Kangyi Zhao
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Yingtao Luo
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Lincan Li
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Bolin Shen
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Averi Bates
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Yue Zhao
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Chongle Pan
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Lisa Hightow-Weidman
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Shayok Chakraborty
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Yushun Dong
Proceedings of the 14th International Joint Conference on Natural Language Processing and the 4th Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics
Large language models (LLMs) hold promise for advancing patient–provider communication, yet a persistent gap remains between benchmark-driven model development and the realities of clinical practice. This work presents a systematic, clinically grounded review of text-based medical datasets for LLM training and evaluation. We propose a scenario-based taxonomy derived from established clinical frameworks to map major knowledge-based and conversation-based corpora against core communication scenarios. We further synthesize core communication skills from gold-standard clinical assessment instruments and meta-analyze state-of-the-art medical LLM performance, highlighting how dataset properties, fine-tuning strategies, and evaluation metrics shape both knowledge acquisition and communicative competence. To empirically validate these findings, we conducted controlled fine-tuning experiments across representative LLMs, demonstrating that data composition and scenario alignment critically affect model performance. Our findings highlight the urgent need for scenario-rich datasets and standardized, human-centered evaluation protocol to advance clinically relevant medical LLMs.
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- Averi Bates 1
- Shayok Chakraborty 1
- Yushun Dong 1
- Lisa Hightow-Weidman 1
- Yingtao Luo 1
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