@inproceedings{ganatra-etal-2025-grahak,
    title = "Grahak-Nyay: Consumer Grievance Redressal through Large Language Models",
    author = "Ganatra, Shrey  and
      Bhattacharyya, Swapnil  and
      Kashid, Harshvivek  and
      Anaokar, Spandan  and
      Nair, Shruthi N  and
      Sekhar, Reshma  and
      Manohar, Siddharth  and
      Hemrajani, Rahul  and
      Bhattacharyya, Pushpak",
    editor = "Modi, Ashutosh  and
      Ghosh, Saptarshi  and
      Ekbal, Asif  and
      Goyal, Pawan  and
      Jain, Sarika  and
      Joshi, Abhinav  and
      Mishra, Shivani  and
      Datta, Debtanu  and
      Paul, Shounak  and
      Singh, Kshetrimayum Boynao  and
      Kumar, Sandeep",
    booktitle = "Proceedings of the 1st Workshop on NLP for Empowering Justice (JUST-NLP 2025)",
    month = dec,
    year = "2025",
    address = "Mumbai, India",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-ijcnlp-aacl/2025.justnlp-main.7/",
    pages = "53--72",
    ISBN = "979-8-89176-312-8"
}