@inproceedings{bandera-etal-2025-unveiling,
title = "Unveiling Empathic Triggers in Online Interactions via Empathy Cause Identification",
author = "Bandera, Calliope Chloe and
Lee, Gyeongeun and
Parde, Natalie",
editor = "Inui, Kentaro and
Sakti, Sakriani and
Wang, Haofen and
Wong, Derek F. and
Bhattacharyya, Pushpak and
Banerjee, Biplab and
Ekbal, Asif and
Chakraborty, Tanmoy and
Singh, Dhirendra Pratap",
booktitle = "Proceedings of the 14th International Joint Conference on Natural Language Processing and the 4th Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics",
month = dec,
year = "2025",
address = "Mumbai, India",
publisher = "The Asian Federation of Natural Language Processing and The Association for Computational Linguistics",
url = "https://preview.aclanthology.org/ingest-ijcnlp-aacl/2025.ijcnlp-long.49/",
pages = "888--899",
ISBN = "979-8-89176-298-5",
abstract = "Effectively learning language patterns that provoke empathetic expression is vital to creating emotionally intelligent technologies; however, this problem has historically been overlooked. We address this gap by proposing the new task of empathy cause identification: a challenging task aimed at pinpointing specific triggers prompting empathetic responses in communicative settings. We correspondingly introduce AcnEmpathize-Cause, a novel dataset consisting of 4K cause-identified sentences, and explore various models to evaluate and demonstrate the dataset{'}s efficacy. This research not only contributes to the understanding of empathy in textual communication but also paves the way for the development of AI systems capable of more nuanced and supportive interactions."
}Markdown (Informal)
[Unveiling Empathic Triggers in Online Interactions via Empathy Cause Identification](https://preview.aclanthology.org/ingest-ijcnlp-aacl/2025.ijcnlp-long.49/) (Bandera et al., IJCNLP-AACL 2025)
ACL
- Calliope Chloe Bandera, Gyeongeun Lee, and Natalie Parde. 2025. Unveiling Empathic Triggers in Online Interactions via Empathy Cause Identification. In Proceedings of the 14th International Joint Conference on Natural Language Processing and the 4th Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics, pages 888–899, Mumbai, India. The Asian Federation of Natural Language Processing and The Association for Computational Linguistics.