The rise of LLM-driven AI characters raises safety concerns, particularly for vulnerable human users with psychological disorders. To address these risks, we propose EmoAgent, a multi-agent AI framework designed to evaluate and mitigate mental health hazards in human-AI interactions. EmoAgent comprises two components: **EmoEval** simulates virtual users, including those portraying mentally vulnerable individuals, to assess mental health changes before and after interactions with AI characters. It uses clinically proven psychological and psychiatric assessment tools (PHQ-9, PDI, PANSS) to evaluate mental risks induced by LLM. **EmoGuard** serves as an intermediary, monitoring users’ mental status, predicting potential harm, and providing corrective feedback to mitigate risks. Experiments conducted in popular character-based chatbots show that emotionally engaging dialogues can lead to psychological deterioration in vulnerable users, with mental state deterioration in more than 34.4% of the simulations. EmoGuard significantly reduces these deterioration rates, underscoring its role in ensuring safer AI-human interactions.

Theory of Mind (ToM) is the ability to reason about one’s own and others’ mental states. ToM plays a critical role in the development of intelligence, language understanding, and cognitive processes. While previous work has primarily focused on first and second-order ToM, we explore higher-order ToM, which involves recursive reasoning on others’ beliefs. %We also incorporate a new deception mechanism in ToM reasoning. We introduce Hi-ToM, a Higher Order Theory of Mind benchmark. Our experimental evaluation using various Large Language Models (LLMs) indicates a decline in performance on higher-order ToM tasks, demonstrating the limitations of current LLMs. We conduct a thorough analysis of different failure cases of LLMs, and share our thoughts on the implications of our findings on the future of NLP.