Manh-Cuong Phan


2025

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Metamo: Empowering Large Language Models with Psychological Distortion Detection for Cognition-aware Coaching
Hajime Hotta | Huu-Loi Le | Manh-Cuong Phan | Minh-Tien Nguyen
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing: System Demonstrations

We demonstrate Metamo, a browser-based dialogue system that transforms an off-the-shelf large language model into an empathetic coach for everyday workplace concerns. Metamo introduces a light, single-pass wrapper that first identifies the cognitive distortion behind an emotion, then recognizes the user’s emotion, and finally produces a question-centered reply that invites reflection, all within one model call. The wrapper keeps the response time below two seconds in the API, yet enriches the feedback with cognitively grounded insight. A front-end web interface renders the detected emotion as an animated avatar and shows distortion badges in real time, whereas a safety layer blocks medical advice and redirects crisis language to human hotlines. Empirical tests on public corpora confirmed that the proposed design improved emotion‐recognition quality and response diversity without sacrificing latency. A small user study with company staff reported higher perceived empathy and usability than a latency‐matched baseline. Metamo is model-agnostic, illustrating a practical path toward cognition-aware coaching tools.