Recent advances in retrieval-augmented generation (RAG) have substantially improved question-answering systems, particularly for factoid ‘5Ws’ questions. However, significant challenges remain when addressing ‘1H’ questions, specifically how-to questions, which are integral for decision-making and require dynamic, step-by-step responses. The key limitation lies in the prevalent data organization paradigm, chunk, which commonly divides documents into fixed-size segments, and disrupts the logical coherence and connections within the context. To address this, we propose THREAD, a novel data organization paradigm enabling systems to handle how-to questions more effectively. Specifically, we introduce a new knowledge granularity, ‘logic unit’ (LU), where large language models transform documents into more structured and loosely interconnected LUs. Extensive experiments across both open-domain and industrial settings show that THREAD outperforms existing paradigms significantly, improving the success rate of handling how-to questions by 21% to 33%. Additionally, THREAD demonstrates high adaptability across diverse document formats, reducing retrieval information by up to 75% compared to chunk, and also shows better generalizability to ‘5Ws’ questions, such as multi-hop questions, outperforming other paradigms.

We introduce UFO, a UI-Fcused agent designed to fulfill user requests tailored to Windows OS applications by observing and analyzing the GUI and control information of these applications. UFO utilizes a hierarchical dual-agent framework that decomposes user requests using a divide-and-conquer approach, enabling seamless navigation and addressing sub-tasks across multiple applications. It also incorporates a control interaction module tailored for Windows OS, which detects control elements effectively and allows for fully automated execution. As a result, UFO simplifies complex and time-consuming processes into tasks that can be completed with natural language commands.We conducted testing of UFO across 9 popular Windows applications, encompassing a variety of scenarios. The results derived from both quantitative metrics and real-case studies, underscore the superior effectiveness of UFOin fulfilling user requests. To the best of our knowledge, UFO stands as the first UI agent specifically tailored for task completion within the Windows OS.