Liane Lewin-Eytan


2025

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Generating Q&A Benchmarks for RAG Evaluation in Enterprise Settings
Simone Filice | Guy Horowitz | David Carmel | Zohar Karnin | Liane Lewin-Eytan | Yoelle Maarek
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 6: Industry Track)

We introduce DataMorgana, a tool for generating synthetic Q&A benchmarks tailored to RAG applications in enterprise settings. DataMorgana enables customization of the generated benchmark according to the expected diverse traffic of the RAG application. It allows for specifying question types and their associated distribution via a lightweight configuration mechanism. We demonstrate via a series of quantitative and qualitative experiments that DataMorgana surpasses existing tools in terms of lexical, syntactic, and semantic diversity of the generated benchmark while maintaining high quality. We run our experiments over domain-specific and general-knowledge public datasets, as well as two private datasets from governmental RAG applications: one for citizens and the other for government employees. The private datasets have been shared with us by AI71, an AI company, which has integrated DataMorgana into its offerings. In addition, DataMorgana has been offered to about 150 researchers worldwide as part of the SIGIR’2025 LiveRAG Challenge held in Spring 2025.

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The Cross-Lingual Cost: Retrieval Biases in RAG over Arabic-English Corpora
Chen Amiraz | Yaroslav Fyodorov | Elad Haramaty | Zohar Karnin | Liane Lewin-Eytan
Proceedings of The Third Arabic Natural Language Processing Conference

Cross-lingual retrieval-augmented generation (RAG) is a critical capability for retrieving and generating answers across languages. Prior work in this context has mostly focused on generation and relied on benchmarks derived from open-domain sources, most notably Wikipedia. In such settings, retrieval challenges often remain hidden due to language imbalances, overlap with pretraining data, and memorized content. To address this gap, we study Arabic-English RAG in a domain-specific setting using benchmarks derived from real-world corporate datasets. Our benchmarks include all combinations of languages for the user query and the supporting document, drawn independently and uniformly at random. This enables a systematic study of multilingual retrieval behavior.Our findings reveal that retrieval is a critical bottleneck in cross-lingual domain-specific scenarios, with substantial performance drops occurring when the user query and supporting document languages differ. A key insight is that these failures stem primarily from the retriever’s difficulty in ranking documents across languages. Finally, we propose two simple retrieval strategies that address this source of failure by enforcing equal retrieval from both languages or by translating the query, resulting in substantial improvements in cross-lingual and overall performance. These results highlight meaningful opportunities for improving multilingual retrieval, particularly in practical, real-world RAG applications.