Larry P. Heck
2025
Spoken Conversational Agents with Large Language Models
Huck Yang
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Andreas Stolcke
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Larry P. Heck
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing: Tutorial Abstracts
Spoken conversational agents are converging toward voice-native LLMs. This tutorial distills the path from cascaded ASR/NLU to end-to-end, retrieval-and vision-grounded systems. We frame adaptation of text LLMs to audio, cross-modal alignment, and joint speech–text training; review datasets, metrics, and robustness across accents; and compare design choices (cascaded vs. E2E, post-ASR correction, streaming). We link industrial assistants to current open-domain and task-oriented agents, highlight reproducible baselines, and outline open problems in privacy, safety, and evaluation. Attendees leave with practical recipes and a clear systems-level roadmap.