Every year, the European Union and its member states allocate millions of euros to fund various development initiatives. However, the increasing number of applications received for these programs often creates significant bottlenecks in evaluation processes, due to limited human capacity. In this work, we detail the real-world deployment of AI-assisted evaluation within the pipeline of two government initiatives: (i) corporate applications aimed at international business expansion, and (ii) citizen reimbursement claims for investments in energy-efficient home improvements. While these two cases involve distinct evaluation procedures, our findings confirm that AI effectively enhanced processing efficiency and reduced workload across both types of applications. Specifically, in the citizen reimbursement claims initiative, our solution increased reviewer productivity by 20.1%, while keeping a negligible false-positive rate based on our test set observations. These improvements resulted in an overall reduction of more than 2 months in the total evaluation time, illustrating the impact of AI-driven automation in large-scale evaluation workflows.

Modern NLP tasks increasingly rely on dense retrieval methods to access up-to-date and relevant contextual information. We are motivated by the premise that retrieval benefits from segments that can vary in size such that a content’s semantic independence is better captured. We propose LumberChunker, a method leveraging an LLM to dynamically segment documents, which iteratively prompts the LLM to identify the point within a group of sequential passages where the content begins to shift. To evaluate our method, we introduce GutenQA, a benchmark with 3000 “needle in a haystack” type of question-answer pairs derived from 100 public domain narrative books available on Project Gutenberg. Our experiments show that LumberChunker not only outperforms the most competitive baseline by 7.37% in retrieval performance (DCG@20) but also that, when integrated into a RAG pipeline, LumberChunker proves to be more effective than other chunking methods and competitive baselines, such as the Gemini 1.5M Pro.