Guosheng Dong
2025
FB-Bench: A Fine-Grained Multi-Task Benchmark for Evaluating LLMs’ Responsiveness to Human Feedback
Youquan Li
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Miao Zheng
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Fan Yang
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Guosheng Dong
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Bin Cui
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Weipeng Chen
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Zenan Zhou
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Wentao Zhang
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Human feedback is crucial in the interactions between humans and Large Language Models (LLMs). However, existing research primarily focuses on benchmarking LLMs in single-turn dialogues. Even in benchmarks designed for multi-turn dialogues, the user utterances are often independent, neglecting the nuanced and complex nature of human feedback within real-world usage scenarios. To fill this research gap, we introduce FB-Bench, a fine-grained, multi-task benchmark designed to evaluate LLMs’ responsiveness to human feedback under real-world usage scenarios in Chinese. Drawing from the two main interaction scenarios, FB-Bench comprises 591 meticulously curated samples, encompassing eight task types, five deficiency types of response, and nine feedback types. We extensively evaluate a broad array of popular LLMs, revealing significant variations in their performance across different interaction scenarios. Further analysis indicates that task, human feedback, and deficiencies of previous responses can also significantly impact LLMs’ responsiveness. Our findings underscore both the strengths and limitations of current models, providing valuable insights and directions for future research.
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- Weipeng Chen 1
- Bin Cui 1
- Youquan Li 1
- Fan Yang 1
- Wentao Zhang 1
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