Determining faithfulness of a claim to a source document is an important problem across many domains. This task is generally treated as a binary judgment of whether the claim is supported or unsupported in relation to the source. In many cases, though, whether a claim is supported can be ambiguous. For instance, it may depend on making inferences from given evidence, and different people can reasonably interpret the claim as either supported or unsupported based on their agreement with those inferences. Forcing binary labels upon such claims lowers the reliability of evaluation. In this work, we reframe the task to manage the subjectivity involved with factuality judgments of ambiguous claims. We introduce LLM-generated edits of summaries as a method of providing a nuanced evaluation of claims: how much does a summary need to be edited to be unambiguous? Whether a claim gets rewritten and how much it changes can be used as an automatic evaluation metric, the Ambiguity Rewrite Metric (ARM), with a much richer feedback signal than a binary judgment of faithfulness. We focus on the area of narrative summarization as it is particularly rife with ambiguity and subjective interpretation. We show that ARM produces a 21% absolute improvement in annotator agreement on claim faithfulness, indicating that subjectivity is reduced.

Retrieving evidence to support or refute claims is a core part of automatic fact-checking. Prior work makes simplifying assumptions in retrieval that depart from real-world use cases: either no access to evidence, access to evidence curated by a human fact-checker, or access to evidence published after a claim was made. In this work, we present the first realistic pipeline to check real-world claims by retrieving raw evidence from the web. We restrict our retriever to only search documents available prior to the claim’s making, modeling the realistic scenario of emerging claims. Our pipeline includes five components: claim decomposition, raw document retrieval, fine-grained evidence retrieval, claim-focused summarization, and veracity judgment. We conduct experiments on complex political claims in the ClaimDecomp dataset and show that the aggregated evidence produced by our pipeline improves veracity judgments. Human evaluation finds the evidence summary produced by our system is reliable (it does not hallucinate information) and relevant to answering key questions about a claim, suggesting that it can assist fact-checkers even when it does not reflect a complete evidence set.