{"answers": "B", "options": ["f : okay , i 'll help you to draw some money from lloyds bank..", "f : okay , i 'll help you to have a copy of your bank statement .", "f : okay , i 'll help you to open an account of lloyds bank .", "f : okay , i 'll help you to have a copy of your bank statement of lloyds bank ."], "article": "f : good afternoon , royal bank . how may i help you ? m : hello . i have an account with your bank and i 'd like to have a copy of my bank statement . i tried to reach you this morning but the lines were all busy . can i request a statement over the phone ?", "id": "train_3776"}