@inproceedings{gandhe-traum-2010-ive,
    title = "{I}{'}ve said it before, and {I}{'}ll say it again: An empirical investigation of the upper bound of the selection approach to dialogue",
    author = "Gandhe, Sudeep  and
      Traum, David",
    editor = "Katagiri, Yasuhiro  and
      Nakano, Mikio",
    booktitle = "Proceedings of the {SIGDIAL} 2010 Conference",
    month = sep,
    year = "2010",
    address = "Tokyo, Japan",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-emnlp/W10-4345/",
    pages = "245--248"
}Markdown (Informal)
[I’ve said it before, and I’ll say it again: An empirical investigation of the upper bound of the selection approach to dialogue](https://preview.aclanthology.org/ingest-emnlp/W10-4345/) (Gandhe & Traum, SIGDIAL 2010)
ACL