@inproceedings{hagen-popowich-2000-flexible,
    title = "Flexible Speech Act Based Dialogue Management",
    author = "Hagen, Eli  and
      Popowich, Fred",
    booktitle = "1st {SIG}dial Workshop on Discourse and Dialogue",
    month = oct,
    year = "2000",
    address = "Hong Kong, China",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-emnlp/W00-1015/",
    doi = "10.3115/1117736.1117751",
    pages = "131--140"
}Markdown (Informal)
[Flexible Speech Act Based Dialogue Management](https://preview.aclanthology.org/ingest-emnlp/W00-1015/) (Hagen & Popowich, SIGDIAL 2000)
ACL