@inproceedings{r-etal-2025-first,
    title = "First Impressions from Comparing Form-Based and Conversational Interfaces for Public Service Access in {I}ndia",
    author = "R, Chaitra C  and
      Voora, Pranathi  and
      Bikkina, Bhaskar Ruthvik  and
      Boddapati, Bharghavaram  and
      Jain, Vivan  and
      Upadhyay, Prajna  and
      Chakraborty, Dipanjan",
    editor = "Blodgett, Su Lin  and
      Curry, Amanda Cercas  and
      Dev, Sunipa  and
      Li, Siyan  and
      Madaio, Michael  and
      Wang, Jack  and
      Wu, Sherry Tongshuang  and
      Xiao, Ziang  and
      Yang, Diyi",
    booktitle = "Proceedings of the Fourth Workshop on Bridging Human-Computer Interaction and Natural Language Processing (HCI+NLP)",
    month = nov,
    year = "2025",
    address = "Suzhou, China",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-emnlp/2025.hcinlp-1.6/",
    pages = "60--71",
    ISBN = "979-8-89176-353-1"
}