@inproceedings{chua-etal-2025-banking,
    title = "Banking Done Right: Redefining Retail Banking with Language-Centric {AI}",
    author = "Chua, Xin Jie  and
      Tan, Jeraelyn Ming Li  and
      Tan, Jia Xuan  and
      Poh, Soon Chang  and
      Goh, Yi Xian  and
      Choong, Debbie Hui Tian  and
      Mun, Foong Chee  and
      Yang, Sze Jue  and
      Chan, Chee Seng",
    editor = "Potdar, Saloni  and
      Rojas-Barahona, Lina  and
      Montella, Sebastien",
    booktitle = "Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing: Industry Track",
    month = nov,
    year = "2025",
    address = "Suzhou (China)",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-emnlp/2025.emnlp-industry.45/",
    pages = "646--658",
    ISBN = "979-8-89176-333-3"
}