@inproceedings{bothe-wermter-2022-conversational,
    title = "Conversational Analysis of Daily Dialog Data using Polite Emotional Dialogue Acts",
    author = "Bothe, Chandrakant  and
      Wermter, Stefan",
    editor = "Calzolari, Nicoletta  and
      B{\'e}chet, Fr{\'e}d{\'e}ric  and
      Blache, Philippe  and
      Choukri, Khalid  and
      Cieri, Christopher  and
      Declerck, Thierry  and
      Goggi, Sara  and
      Isahara, Hitoshi  and
      Maegaard, Bente  and
      Mariani, Joseph  and
      Mazo, H{\'e}l{\`e}ne  and
      Odijk, Jan  and
      Piperidis, Stelios",
    booktitle = "Proceedings of the Thirteenth Language Resources and Evaluation Conference",
    month = jun,
    year = "2022",
    address = "Marseille, France",
    publisher = "European Language Resources Association",
    url = "https://preview.aclanthology.org/ingest-emnlp/2022.lrec-1.256/",
    pages = "2395--2400",
    abstract = "Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental social cues is politeness, which linguistically possesses properties such as social manners useful in conversational analysis. This article presents findings of polite emotional dialogue act associations, where we can correlate the relationships between the socio-linguistic cues. We confirm our hypothesis that the utterances with the emotion classes Anger and Disgust are more likely to be impolite. At the same time, Happiness and Sadness are more likely to be polite. A less expectable phenomenon occurs with dialogue acts Inform and Commissive which contain more polite utterances than Question and Directive. Finally, we conclude on the future work of these findings to extend the learning of social behaviours using politeness."
}