@inproceedings{chiu-shinzato-2022-cross,
    title = "Cross-Encoder Data Annotation for Bi-Encoder Based Product Matching",
    author = "Chiu, Justin  and
      Shinzato, Keiji",
    editor = "Li, Yunyao  and
      Lazaridou, Angeliki",
    booktitle = "Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: Industry Track",
    month = dec,
    year = "2022",
    address = "Abu Dhabi, UAE",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-emnlp/2022.emnlp-industry.16/",
    doi = "10.18653/v1/2022.emnlp-industry.16",
    pages = "161--168",
    abstract = "Matching a seller listed item to an appropriate product is an important step for an e-commerce platform. With the recent advancement in deep learning, there are different encoder based approaches being proposed as solution. When textual data for two products are available, cross-encoder approaches encode them jointly while bi-encoder approaches encode them separately. Since cross-encoders are computationally heavy, approaches based on bi-encoders are a common practice for this challenge. In this paper, we propose cross-encoder data annotation; a technique to annotate or refine human annotated training data for bi-encoder models using a cross-encoder model. This technique enables us to build a robust model without annotation on newly collected training data or further improve model performance on annotated training data. We evaluate the cross-encoder data annotation on the product matching task using a real-world e-commerce dataset containing 104 million products. Experimental results show that the cross-encoder data annotation improves 4{\%} absolute accuracy when no annotation for training data is available, and 2{\%} absolute accuracy when annotation for training data is available."
}