Natural language processing (NLP) now shapes many aspects of our world, yet its potential for positive social impact is underexplored. This paper surveys work in “NLP for Social Good" (NLP4SG) across nine domains relevant to global development and risk agendas, summarizing principal tasks and challenges. We analyze ACL Anthology trends, finding that inclusion and AI harms attract the most research, while domains such as poverty, peacebuilding, and environmental protection remain underexplored. Guided by our review, we outline opportunities for responsible and equitable NLP and conclude with a call for cross-disciplinary partnerships and human-centered approaches to ensure that future NLP technologies advance the public good.

Even with various regulations in place across countries and social media platforms (Government of India, 2021; European Parliament and Council of the European Union, 2022), digital abusive speech remains a significant issue. One potential approach to address this challenge is automatic text detoxification, a text style transfer (TST) approach that transforms toxic language into a more neutral or non-toxic form. To date, the availability of parallel corpora for the text detoxification task (Logacheva et al., 2022; Atwell et al., 2022; Dementieva et al., 2024a) has proven to be crucial for state-of-the-art approaches. With this work, we extend parallel text detoxification corpus to new languages—German, Chinese, Arabic, Hindi, and Amharic—testing in the extensive multilingual setup TST baselines. Next, we conduct the first of its kind an automated, explainable analysis of the descriptive features of both toxic and non-toxic sentences, diving deeply into the nuances, similarities, and differences of toxicity and detoxification across 9 languages. Finally, based on the obtained insights, we experiment with a novel text detoxification method inspired by the Chain-of-Thoughts reasoning approach, enhancing the prompting process through clustering on relevant descriptive attributes.

Despite regulations imposed by nations and social media platforms, e.g. (Government of India, 2021; European Parliament and Council of the European Union, 2022), inter alia, hateful content persists as a significant challenge. Existing approaches primarily rely on reactive measures such as blocking or suspending offensive messages, with emerging strategies focusing on proactive measurements like detoxification and counterspeech. In our work, which we call HATEPRISM, we conduct a comprehensive examination of hate speech regulations and strategies from three perspectives: country regulations, social platform policies, and NLP research datasets. Our findings reveal significant inconsistencies in hate speech definitions and moderation practices across jurisdictions and platforms, alongside a lack of alignment with research efforts. Based on these insights, we suggest ideas and research direction for further exploration of a unified framework for automated hate speech moderation incorporating diverse strategies.