@inproceedings{ganesh-etal-2026-rethinking,
    title = "Rethinking Hallucinations: Correctness, Consistency, and Prompt Multiplicity",
    author = "Ganesh, Prakhar  and
      Shokri, Reza  and
      Farnadi, Golnoosh",
    editor = "Demberg, Vera  and
      Inui, Kentaro  and
      Marquez, Llu{\'i}s",
    booktitle = "Proceedings of the 19th Conference of the {E}uropean Chapter of the {A}ssociation for {C}omputational {L}inguistics (Volume 1: Long Papers)",
    month = mar,
    year = "2026",
    address = "Rabat, Morocco",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-eacl/2026.eacl-long.327/",
    pages = "6959--6978",
    ISBN = "979-8-89176-380-7",
    abstract = "Large language models (LLMs) are known to ``hallucinate'' by generating false or misleading outputs. Hallucinations pose various harms, from erosion of trust to widespread misinformation. Existing hallucination evaluation, however, focuses only on correctness and often overlooks consistency, necessary to distinguish and address these harms. To bridge this gap, we introduce prompt multiplicity, a framework for quantifying consistency in LLM evaluations. Our analysis reveals significant multiplicity (over 50{\%} inconsistency in benchmarks like Med-HALT), suggesting that hallucination-related harms have been severely misunderstood. Furthermore, we study the role of consistency in hallucination detection and mitigation. We find that: (a) detection techniques detect consistency, not correctness, and (b) mitigation techniques like RAG, while beneficial, can introduce additional inconsistencies. By integrating prompt multiplicity into hallucination evaluation, we provide an improved framework of potential harms and uncover critical limitations in current detection and mitigation strategies."
}